Courses
Each entry is a version-pinned course. Enrolment records progress against that exact version, and the examination that follows is drawn from an approved question bank.
12 of 12 courses shown
British Social Etiquette Essentials
An applied study of British social conduct: the principle of consideration, presence and greeting, conversation, hospitality, the table, correspondence and digital conduct, variation and adaptation, and repair and judgement.
8 modules · 24 lessons · 48 learning objects · ≈ 16 h study
Business Protocol & Executive Presence
An applied study of protocol in commercial life: authority and accountability, introduction and precedence, meetings, the written register of business, hosting and being hosted, gifts and integrity boundaries, negotiation and disagreement, and presence under pressure.
8 modules · 24 lessons · 48 learning objects · ≈ 16 h study
Children's Etiquette & Modern Manners
A working method for the responsible adult: manners taught as consideration matched to a child's capacity rather than obedience to adult authority, covering modelling, the table, the early and middle years, hosting and gifts, the child's boundary, repair and growing independence.
8 modules · 24 lessons · 48 learning objects · ≈ 13 h study
Communication, Public Speaking & Correspondence
A working method for professional communication: settling purpose, audience and required effect before form, writing institutional correspondence that survives disclosure, and speaking so that a room can follow, decide and remember.
8 modules · 24 lessons · 66 learning objects · ≈ 15 h study
Composure, Civility & Personal Standards
A working method for personal conduct under load: composure as trained conduct rather than felt calm, the kept word, order and care, attention, civility toward those who can offer nothing in return, repair after error, and the honest limits of self-discipline.
8 modules · 24 lessons · 48 learning objects · ≈ 13 h study
Cross-Cultural Intelligence & Advisory Practice
An applied study of cultural intelligence as a professional method: observe, classify, ask, verify, adapt, repair and record, rather than a catalogue of national characteristics.
8 modules · 24 lessons · 48 learning objects · ≈ 16 h study
Dining Etiquette & Table Protocol
A working competence at table: reading an unfamiliar setting and service without memorising a layout, carrying the duties of host or guest through the whole arc of a meal, working with service staff and kitchens, including people whose diet, faith, allergy or access needs differ, and recovering when something goes wrong.
8 modules · 24 lessons · 48 learning objects · ≈ 18 h study
Dress Codes: White Tie, Black Tie & Formal British Dress
A working method for formal dress: reading a dress instruction for what it actually requires, verifying a convention instead of asserting it, choosing inclusively for body, gender, faith and disability, meeting the occasion under real constraints of fit, condition and cost, and asking well when the instruction is unclear.
8 modules · 24 lessons · 48 learning objects · ≈ 13 h study
International Relations & Diplomacy Essentials
A working understanding of the official channel: what a mission does and who its officers are, how a bilateral visit and a multilateral meeting are conducted as working programmes, how instruction, negotiation, language, record and confidentiality are handled with discipline, and how a private, academic or commercial actor behaves correctly when a matter touches an official channel.
8 modules · 24 lessons · 48 learning objects · ≈ 19 h study
Professional Certification & Train-the-Trainer Practice
A governance-first training discipline: the five separate institutional acts, the boundary of a trainer's delegated authority, session design from an approved outcome, delivery and feedback that change behaviour, sensitive material without the shaming register, the difficult room, and honest records under a governed certification regime.
8 modules · 24 lessons · 48 learning objects · ≈ 13.5 h study
Royal & Diplomatic Protocol Essentials
An applied study of protocol authority in royal, diplomatic, ceremonial and official-visit settings: what kind of rule is in play, who owns it, how it is verified, and how a practitioner acts correctly while uncertain.
8 modules · 24 lessons · 56 learning objects · ≈ 15 h study
Social Grace & Personal Presence
A working method for social conduct: grace as the reduction of the cost a person's presence imposes on others, taught through arrival, introduction, conversation, listening, bearing, difficulty and the duties of host and guest.
8 modules · 24 lessons · 48 learning objects · ≈ 13 h study